Troubleshooting Tip: International calling and toll-free services are not working in FortiVoice Cloud

[ngauthier]

Description
This article explains the required configuration changes for using international calling and toll-free services in FortiVoice Cloud.
Solution

Before using international calling and toll-free services, enable billing:

1) Log in to FortiVoice Cloud.

2) Go to Trunks -> Billing -> Set up a billing profile.

3) Select Click here to set up billing profile.

4) Complete the setup of a billing profile in FortiCall.