Troubleshooting Tip: How to troubleshoot for event...

tnesh · 05-23-2024

Description This article describes how to enable and configure HTML in FortiSIEM Email notifications. Scope FortiSIEM. Solution At FortiSIEM GUI -> Admin -> Settings -> Email -> Incident Email Template -> New/Edit -> Enable 'HTML Tag ?'. Next, place ...

tnesh · 05-21-2024

Description This article describes how to run the debug CLI command when importing the FSSO user group via FortiGate. Scope FortiManager. Solution Notes: Ensure the FSSO agent is running and configured correctly. Refer here to learn how to configure ...

tnesh · 05-13-2024

Description This article describes how to push application control package updates from air-gapped FortiManager to air-gapped FortiGate. Scope FortiManager & FortiGate. Solution Note: Both FortiManager and FortiGate are in an air-gapped network. Step...

tnesh · 04-22-2024

Description This article describes how to troubleshoot for Supervisor upgrade failed with Error No Support License. Scope FortiSIEM v7. Sample error: Getting the below error during the FortiSIEM Supervisor upgrade: /opt/phoenix/bin/phLicenseToolFound...

tnesh · 04-15-2024

Description This article describes how to troubleshoot a 'VM license is invalid …' error for an instance configured with a DHCP IP address. Scope FortiManager / FortiAnalyzer Private Cloud v7.4.2 onwards. Solution After uploading a license file from ...

tnesh · 02-13-2024

Hi @efernandes , What's the FortiPortal version?Meantime, ensure the FortiAP has being checked/selected under Customer/Organization -> Sites -> Managed FortiAP. Also, may consider to re-poll FMG, and re-select the managed FortiAP under Organization -...

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Technical Tip: How to configure HTML in FortiSIEM Email notifications

Troubleshooting Tip: How to run debug when importing FSSO user group via FortiGate

Technical Tip: How to push application control package update from air-gapped FortiManager to air-gapped FortiGate

Troubleshooting Tip: Supervisor upgrade failed for 'ERROR: NO SUPPORT LICENSE'

Troubleshooting Tip: How to troubleshoot the 'VM license is invalid …' error for an instance configured with a DHCP IP address

Re: Clients not available under WiFi Monitoring in Fortiportal

Troubleshooting Tip: How to troubleshoot for event...

Technical Tip: How to create an IAM API user and g...

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Technical Tip: How to generate API key using IAM u...

Troubleshooting Tip: Hardware appliance disk showi...

Re: Clients not available under WiFi Monitoring in...

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