Re: FortiSandbox - [Scan Notification] Attachments...

srahmat · 05-08-2024

Description This article describes how to resolve an issue where FortiMail using a subscription-based license informs the user that a license uploaded to the FortiMail VM is invalid. Scope FortiMail Solution This is only applicable for FortiMail usin...

srahmat · 04-15-2024

Description This article explains how to troubleshoot a sender domain check that failed when receiving an email from a trusted sender. Scope FortiMail. Solution The sender domain check in Session Profile will check if the sender domain name exists in...

srahmat · 04-02-2024

Description This article describes how to troubleshoot if System Quarantine Search is not functioning. Scope FortiMail. Solution When trying to search the System Quarantine email, no search is running as per the picture below. Run the below command a...

srahmat · 03-14-2024

Description This article describes how to troubleshoot a user extension not able to login user portal if the extension is imported from LDAP. Scope FortiVoice. Solution FortiVoice already configured LDAP and LDAP Connector. In this case, there is no ...

srahmat · 03-05-2024

Description This article describes how to troubleshoot when failing to log in using 'remote_wildcard'. Scope FortiMail. Solution The 'remote_wildcard' account is used to log in using many accounts in the LDAP or RADIUS server. When trying to log in u...

srahmat · 03-28-2024

Hi, You can try disable the send notification Security > Disarm & Reconstruction > Attachment. Refer here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/922690/configuring-content-disarming-and-reconstruction

srahmat · 03-28-2024

Hi, Did you have any screen capture for that. You can try refer document here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/140567/configuring-antivirus-profiles-file-signatures-and-antivirus-action-profiles#profile_2424801...

srahmat · 03-28-2024

Hi, There is no option to edit or customized the release website.

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Troubleshooting Tip: License detected as invalid when uploading it to the FortiMail VM

Troubleshooting Tip: The sender domain check failed

Troubleshooting Tip: System Quarantine Search is not functioning

Troubleshooting Tip: Impossible to login to a user portal for extension imported using LDAP

Troubleshooting Tip: Troubleshoot cannot log in using 'remote_wildcard' for administrator account

Re: FortiSandbox - [Scan Notification] Attachments are held for scanning

Re: FortiSandbox - [Scan Notification] Attachments are held for scanning

Re: Customizing release control website

Re: FortiSandbox - [Scan Notification] Attachments...

Re: Customizing release control website

Technical Tip: How to get original email recieved ...

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