Description This article describes the solution for the
'ModuleNotFoundError' error on the CodeSnippet Connector. Assuming the
xlsxwriter module is required on the codesnippet connector to create
certain functions, it is common to encounter this 'Mod...
Description This article addresses the situation where the find step
fails to retrieve any results due to inappropriate user roles. Scope
FortiSOAR v7.x. Solution To resolve this issue, please ensure that both
the playbook appliance and the user have...
Description This article describes how to resolve the elasticsearch
incompatibility issue on the FortiSOAR System and reindex them.
[2023-09-29T00:00:11,228][ERROR][o.e.b.Elasticsearch] [fsr-lab003] fatal
exception while booting Elasticsearch java.la...
Description This article describes that an upgrade from an older version
of FortiSOAR to a newer one may cause failures with an error message
indicating: 'db5 error(-30969) from dbenv->open: BDB0091
DB_VERSION_MISMATCH: Database environment version m...
Description This article describes how to resolve the error message
'FSR-Auth-017: The system time is invalid. Contact customer support for
more information.' when logging into the FortiSOAR GUI. Scope FortiSOAR
v7.x. Solution Step 1: Inspect the pre...