Troubleshooting Tip: No details log in FortiMail C...

alya · 05-12-2024

Description This article describes how to delete emails in the FortiMail archive folder. Scope FortiMail. Solution It is not possible to delete selective emails in the archive folder. The only way to delete email in the archive folder is to delete th...

alya · 04-01-2024

Description This article describes how to tag specific keywords to an email containing suspicious URLs. Scope FortiMail. Solution Workaround: Go to the FortiMail Profile -> Antispam -> Action and create a new action profile with the preferred profile...

alya · 04-01-2024

Description This article describes how to block incoming email from some countries or regions by using an access control rule. Scope FortiMail. Solution In FortiMail, it is possible to block incoming emails from 1 or more countries by configuring an ...

alya · 03-17-2024

Description This article describes how to tag all incoming email messages that contain a password-protected attachment. Scope FortiMail. Solution Enable DLP using the following hidden command: config system global set data-loss-prevention enable end ...

alya · 03-03-2024

Description This article describes what to do if FortiMail Cloud exceeds the license count. Scope FortiMail Cloud. Solution Mailbox number is calculating the delivered successfully incoming emails. This active mailbox number on the dashboard is only ...

alya · 02-04-2024

Hi FortiHelp, - May I know is the issue happens to all of the extension? - Is the issue happens to FON-380, and FON-570? - Can you help to verify what is the firmware version of the FortiFone? Best Regards, Alya

alya · 11-06-2023

Hi sir, - IVR feature is available in v6.0 and v6.4- Below you can find the technical note for this feature in order to proceed with the initial configuration:https://docs.fortinet.com/document/fortivoice-enterprise/6.0.0/ivr-technical-note/161111/co...

alya · 07-02-2023

Hi D.Roessing Unfortunately that is not pssible, the only template you can customize as below: https://docs.fortinet.com/document/fortimail/7.2.2/administration-guide/480094

alya · 06-14-2023

What about the gateway? Are you able to access the GUI?

User Statistics

User Activity

Technical Tip: How to delete emails in archive folder

Technical Tip: Append specific keywords to email subject if the email contains suspicious URL

Technical Tip: How to block incoming emails from some countries/regions by using Access Control Rule

Technical Tip: Append specific keywords to email subjects if the email contains a password-protected attachment

Technical Tip: FortiMail Cloud active mailbox exceeds the license count

Re: FortiVoice Strange problem

Re: FortiVoice 7 : Call Variables within IVR

Re: Possible to change the text and layout of dsn-Mails?

Re: fortimail VM

Troubleshooting Tip: No details log in FortiMail C...

Troubleshooting Tip: How to block email based on C...

Technical Tip: Configure Custom NTP server in Fort...

Technical Tip: How to edit multiple extension at t...

Technical Tip: How to increase time for FortiFone ...

KCS