Created on 10-09-2019 02:19 AM Edited on 07-25-2023 04:45 PM By Stephen_G
Description
This article describes limitations and features in FortiClient 6.2 onwards.
See the release notes for further information.
Scope
FortiClient 6.2 and above.
Solution
Free FortiClient for 6.2:
Feature overview:
Tickets can be reported by customers for VPN issues with a FortiGate serial number managed by the FortiOS team. The customer should be informed about how there is no technical Support for a free FortiClient.
The issue will be investigated from the FortiOS side, but if the problem is found with the client side, the user must be informed to upgrade to a paid version for support to be provided.
*THERE IS NO TECHNICAL SUPPORT FOR A FREE CLIENT FROM ANY SUPPORT TEAM.
Features not supported with Free FortiClient:
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