FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
This article describes a quick way to collect information for FortiGate model FGR-60F low-end models that enter conserve mode in a script. The information to be collected is specifically for this range of FortiGate models and intended for use in a ticket submitted to the Support TAC team.
Try to collect system information. Refer to this article for continuous information collection. It is necessary to capture the status before and after the issue and then submit a ticket with TAC.
Include the following collection commands:
fnsysctl date get system status get hardware status diagnose autoupdate versions get sys perf status diag sys session stat get sys perf firewall statistics diag hardware sysinfo memory diag hardware sysinfo slab diagnose hardware sysinfo shm diag sys vd list | grep fib diagnose sys mpstat 1 5 diag sys top-all 2 50 diag sys top-mem 20 diagnose sys top-fd 20 diag snmp ip frags diagnose ips session status diagnose ips memory status diagnose ips raw status diagnose ips session performance diagnose ips session list by-mem fnsysctl df -k fnsysctl ls -l /tmp fnsysctl du -i /tmp fnsysctl du -a /tmp fnsysctl du -a / -d 1 fnsysctl du -i /dev/shm fnsysctl du -a /dev/shm fnsysctl du -i /node-scripts fnsysctl du -a /node-scripts
