Description |
This article describes how to troubleshoot an issue that causes the FortiGate Switch & Wireless controller to be used as a VM when it is working with FortiSwitches and FortiAccess Points and generates the FortiLink IUs on 100% of CPU usage. |
Scope | FortiOS 7.4.0 FGVM8 VMware ESXi-7.0U3g-20328353-standard. |
Solution |
In scenarios where FortiGate works as a controller for FortiSwitch and FortiAP on a virtual environment, it is very probable that producing a FortiLink daemon starts to cause high CPU performance consumption. Collect the output from the following commands before submitting a ticket with the TAC support team.
FortiGate commands:
fnsysctl date get sys perf status
Debug commands for (FortiSwitch-Controller):
diagnose debug application cw_acd -1
Workaround:
A possible workaround on FortiOS 7.4.0 is to disable auto-authorize as below and see if things stabilize:
config system interface edit fortilink set auto-auth-extension-device disable next end
Note: By default, auto.authorize is enabled. If it does not work, consider sharing the information with the TAC team and confirming whether it is a bug. |
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