Description | This article describes why users may be unable to login to a Single Sign On Administrator account. |
Scope | FortiGate. |
Solution |
Issue: If all local FortiGate Administrators has trusted hosts configured, it will not be possible to login to the Single Sign-On Administrator account and will receive the error 'Unauthorized user'.
config system sso-admin
The issue is that, when checking the local administrator accounts, each local administrator is set to have a trusted host.
config system admin edit "admin" set trusthost1 192.168.1.0 255.255.255.0 set accprofile "super_admin" set vdom "root" set password ENC SH2YcMUmBTS8VeZnUBTwM6otd3izhZBGR+OlT/ZeDR2GVLaBVypc/RDb486DbM= next edit "admin_th_1" set trusthost1 10.10.10.0 255.255.255.0 set accprofile "super_admin_readonly" set vdom "root" set password ENC SH2vUGE3Xl8waYen78uXbv9Du3y2ISpkt9m+uIA6cddwK4kX4J56AGM97dMp+g= next end
Solution:
config system admin edit "admin" unset trusthost1 end
One alternative is to create a 'dummy' local administrator without a trust hosted with a custom admin profile with no read/write permissions and a strong obfuscated username and password. |
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