FortiSwitch
FortiSwitch: secure, simple and scalable Ethernet solutions
sachitdas_FTNT
Article Id 270869
Description This article describes what to do when it is not possible to access FortiSwitch GUI using HTTP or HTTPS.
Scope FortiSwitch v7.0.x and v7.2.x.
Solution

Follow these steps if it is not possible to access the FortiSwitch GUI despite the correct configuration, such as allowing HTTP/HTTPS on the interface and successful pinging/SSH:

 

For FortiSwitch running v7.0.x:

 

config system global
    unset 802.1x-ca-certificate
    unset 802.1x-certificate
    unset admin-server-cert
end

config system global
    set 802.1x-ca-certificate "Fortinet_CA"
    set 802.1x-certificate "Fortinet_Factory"
    set admin-server-cert "Fortinet_Factory"
end

 

For FortiSwitch running v7.2.x:

 

config system global
    set 802.1x-ca-certificate "Fortinet_CA"
    set 802.1x-certificate "Fortinet_Factory"
end


config system web
    set gui-language english
    set https-server-cert " Fortinet_Factory"
end

 

config system web
    set gui-language english
    set https-server-cert " Fortinet_Factory"
end

 

Note:

Try upgrading FortiSwitch to version 7.2.5 and above, If it is not possible to access GUI intermittently:

https://docs.fortinet.com/document/fortiswitch/7.2.5/release-notes/255778/resolved-issues