FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
rishab444
Staff
Staff
Article Id 295409
Description

This article describes the troubleshooting step when there is a connectivity problem between FortiGate and FortiAnalyzer even after they are configured correctly. This comes in place when the FortiGate Unit is working in HA.

Scope FortiGate.
Solution

Step 1: After confirming the configuration on both FortiGate and FortiAnalyzer, run the log FortiAnalyzer connectivity test from CLI as below:

 

exec log fortianalyzer test-connectivity

The error will look like below:

 

Failed to get FAZ's status. Connection failed. Network is unreachable(-1)

 

Step 2. Confirm the routing table entry if there is a route to FortiAnalyzer.

 

Step 3.  Run the debug flow for miglogd and observe the below error.

 

FW-FGT1 # dia debug application miglogd 255

FW-FGT1 # dia de en

FW-FGT1 # 2022-08-12 13:07:18 miglog_socket_set_interface()-221: Binded interface index: 0.

2022-08-12 13:07:18 <2138> miglog_start_rmt_conn()-1512: oftp_connect(fds) failed: tcps connect error.

2022-08-12 13:07:18 miglog_socket_set_interface()-221: Binded interface index: 0.

2022-08-12 13:07:18 <2139> miglog_start_rmt_conn()-1512: oftp_connect(fds) failed: tcps connect error

 

Observe the HA configuration:

 

config system ha

    set group-name "FW-HA"

    set mode a-p

    set hbdev "ha" 100

    set session-sync-dev "mgmt"

    set ha-mgmt-status enable

        config ha-mgmt-interfaces

            edit 1

                set interface "port"

                set gateway X.X.X.X

            next

        end

    set override enable

    set priority 255

    set ha-direct enable          <-- set ha-direct disable.

end

 

When ha-direct is enabled all the management traffic starts going over the ha links including the CAPWAP requests.

 

If the set ha-direct is enabled change it to the disabled mode.