FortiClient
FortiClient proactively defends against advanced attacks. Its tight integration with the Security Fabric enables policy-based automation to contain threats and control outbreaks. FortiClient is compatible with Fabric-Ready partners to further strengthen enterprises’ security posture.
jkoay
Staff
Staff
Article Id 297913
Description This article describes how to suppress the FortiClient APT scan pop-up when FortiSandbox is enabled.
Scope FortiClient/FortiClient EMS 6.4.7 and above.
Solution

By default, when the Sandbox endpoint profile is enabled and configured with the option 'Wait for FortiSandbox Results before Allowing File Access', an APT scan pop-up will be shown.

 

APT Scan.png

 

To suppress the APT scan pop-up dialog, access Endpoint Profiles -> Sandbox -> Edit the affected profile -> Select Advanced tab -> Other -> Select Notification Type as Lite or None.

 

Alternatively, the configuration can be applied via XML codes:

Endpoint Profiles -> Sandbox -> Edit the affected profile -> XML -> Edit -> On the right pane, search for <notification_type>1</notification_type> tag and configure the value accordingly.

 

Below are explanations for each value:

 

0 (Lite): Shows bubble notification when FortiSandbox detects malware in file submission.

1 (Full): Shows APT scan pop-up in all file submissions to FortiSandbox.

2 (None): Does not display APT scan pop-up in scenarios including (Malware detection in file submission, file submissions to FortiSandbox, or in the event file is quarantined).

 

By default, the notification_type value is 0.