Technical Tip: Manually resume control to primary ...

khoffman · 05-01-2024

Description This article describes how to enable and disable debug attributes for a single network device. Enabling this debug attribute on a network device can provide verbose output for SSH, SNMP, and API queries made by FortiNAC to a network devic...

khoffman · 04-29-2024

Description This article describes how to mark all hosts that are currently marked 'At-Risk' to 'Safe'. Hosts can be marked 'At-Risk' due to a failed Endpoint Compliance Scan or by an Event to an Alarm action that marks hosts 'At-Risk'. Scope FortiNA...

khoffman · 04-26-2024

Description This article describes how to understand the reason for seeing 'CONN_DENY' in agent logs. Scope FortiNAC Persistent Agent: 5.x, 9.x & 10.x. Solution With an endpoint with the FortiNAC Persistent Agent services running and connected to the...

khoffman · 03-31-2024

Description This article describes how to resolve device model issues that have a:'locked' state. symptoms include: Unable to complete L2 Polling. The device model will appear as normal in the inventory view and can validate credentials but failed to...

khoffman · 03-25-2024

Description This article describes how to view local RADIUS authentication logs from GUI. Scope FortiNAC-F v7.2, FortiNAC v9.4. Solution From the Admin GUI, navigate to Network -> RADIUS. From the 'Local Service' view, enable Debug & Troubleshooting....

khoffman · 05-18-2022

From the FortiNAC CLI you could search the output.master log for "failed to connect". Failed to connect will print anytime that FortiNAC is unable to connect to a network device via CLI credentials. grep -i "failed to connect" /bsc/logs/output.master...

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Troubleshooting Tip: Debug to enabled for network device integrations.

Technical Tip: Mark all 'At-Risk' hosts to 'Safe'

Troubleshooting Tip: Agent is not communicating and agent logs show 'CONN_DENY'

Troubleshooting Tip: Unable to complete L2 polling due to a locked device model

Troubleshooting Tip: Viewing FortiNAC-F local RADIUS logs from GUI

Re: Script in CLI to Validate Credentials for all interfaces

Technical Tip: Manually resume control to primary ...

Technical Tip: Unable to register host with spaces...

Troubleshooting Tip: Database replication fails du...

Troubleshooting Tip: FortiNAC is unable to L2 poll...

Technical Tip: How to configure & use API token to...

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